Delivery Information

• All orders will be sent via Post Office and can take 2-4 days to be delivered
• Europe (EU) tracked £7 and can take 1-5 business days to arrive
• International (incl. non-EU) tracked £16 and can take up to 14 days to arrive
• All UK orders receive FREE delivery!

ECONOMY INTERNATIONAL SHIPPING
• International (non tracked) £8 and can take 10 – 40 business days to arrive (please allow up to 60 business days before contacting us).

If you have any queries regarding your order, you can email us with your question along with your full name, order email and postal address.

MISSED PARCELS
Any items not delivered due to recipient not being home will be returned to the depot after the second attempt, items not collected from the depot will be returned to us and we will issue a full refund MINUS the postal charges. We advise customers to select an address that they can guarantee someone being there to receive the item (home or place of work).

DUTY AND OTHER CHARGES
Please be aware that some countries charge taxes, duties and other charges on goods sent and it is the customers responsibility to pay for these. If the customer forfeits the payment or does not accept the package because of customs charges then the items will be returned to us and we will refund the customer minus any return shipping fees and any charges outstanding. In some cases this can mean a forfeit of any refund as return shipping and charges can equal more then the amount paid by the customers. We cannot be held responsible for inconveniences caused by these charges and it is the customers responsibility to be aware of their own countries rules and regulations regarding imports from the UK.

We can not take any responsibility for items lost in transit.